Want to be 100% sure before you buy? Check out our most common questions and their answers here.
What is your 100% satisfaction guarantee?
Customer satisfaction is always our number one priority at Avondhu Internet Services, and no matter how big or small your project, we want you to be happy with the result. We know a happy client will tell their friends, and our business has grown from the referrals of happy customers.
Our guarantee is simple – after you pay a 50% deposit and we get started, we’ll keep on working until you are happy. We know that everyone’s idea of perfection is a little different, and our first attempt occasionally won’t “wow” you as much as we’d hoped – but if you let us know we’ll come up with ideas & changes to make the site perfect for you & we won’t stop working until you are completely satisfied with the end result. If for some reason even our best efforts can’t meet your expectations, you never pay the final 50% – and you still get to keep the website.
How much will a website for my business cost?
The best answer should always be “A lot less than it earns”! Your investments should quickly return to you many times over via increased sales from your new website.
Business Website deals start from £1595 for a responsive website, or from £2895 for an e-commerce website. Adding extra pages or time intensive features may add a little to these basic prices. Once we’ve discussed your needs properly I will give a full quotation before work commences.
What ongoing costs are involved?
In addition to the design costs you will also need to pay for a domain name (eg. www.mybusiness.com) & hosting. Domain names normally cost less than £10 per annum and our super fast professional cloud hosting is just £5 per month.
Who owns the finished website?
You do! You are free to move, edit, update the website as you please, and even sell it should you ever wish. The only restriction is that you may not duplicate/sell multiple copies of your site as the original template & stock images are only licensed for single use.
How long does it take to complete a new website?
This depends very much on you. To build a website I will need a lot of information such as contact details, company info, lists of areas you wish to target, photos of your products & services etc etc. If you can get me all the information I need quickly, a website can be completed in as little as 10 working days. More often, the amount of information & photos required can cause the build time to increase, so the average turn around time is approx 3 weeks.
Do I need any technical skills for the process?
I always try to make the whole process as simple and straight forward as possible for you so that you don’t need to understand any of the technical jargon. It is however very useful if either you or a friend is able to regularly send me information via e-mail (and respond to my e-mail queries) and also to send photographs for use on the website.
Can I make changes to the finished website?
Yes you can. The site is yours, so you have full access.
The sites we build for clients feature the WordPress content management system which makes updating content and making changes fairly simple to do. If you would prefer us to make the changes for you, our charge is £50 per hour.
What hosting is best?
This depends a lot on your specific website, but standard cloud hosting from a reputable provider with a data center physically close to you is what we recommend. Beware of hosting providers who’s servers are overseas, as this will cause latency issues and slow loading.
How do I check if a domain is available?
Every reputable domain registrar has a tool on their website to let you search for available domain names. Personally I use the one at www.tsohost.com simply because I know & trust the company.
Can I come to your office for a personal consultation?
Since we do not have an office and our team work from home I’m afraid we do not offer in personal consultations or meetings. Where possible we communicate via email.
What about all the technical jargon?
Unfortunately, the jargon can’t be avoided entirely, but if there is anything you can’t wrap your head around, I am always happy to explain.